While we make every effort to accurately represent our products, there may be slight variations in color or appearance due to differences in screens or manufacturing processes. 

However, we guarantee that the product you receive will meet our quality standards.

Your order receipt will be sent to the email address you provided during checkout. If you cannot find the receipt, please check your spam folder or contact our customer support team for assistance.

We offer a hassle-free return policy for our customers. If for any reason you are not satisfied with your purchase, you can initiate a return by contacting our customer support team via email (info@xtracta.net). We will provide you with instructions on how to return the product, and once we receive it, we will issue a refund or exchange as per your preference.

We make every effort to keep our inventory up-to-date and ensure that all popular items are in stock. However, if an item is out of stock, we will work to restock it as soon as possible. In the meantime, we recommend signing up for our email newsletter or following us on social media to stay up-to-date on restocking notifications.

We understand that choosing the right product for your skin type can be overwhelming. To make it easier, we provide detailed product descriptions and information on our website, including the recommended skin type for each product. Additionally, our customer support team is available to answer any questions you may have and provide recommendations based on your specific skin type and concerns.

Many online stores offer installment payment options to their customers. We recommend checking our website's payment options or contacting our customer support team to inquire about installment payment options. They can provide you with information on available payment methods and any terms and conditions that may apply. It's important to note that some installment payment options may require a credit check or additional fees.