Shipping policy

Thank you for your interest in Xtracta Skincare products! We are committed to getting your order to you quickly and safely. This policy outlines the shipping options and timelines you can expect when shopping with us.

Order Processing:

  • All orders are processed within 2-3 business days after they are placed.

Shipping Methods:

We offer a variety of shipping methods to meet your needs and budget. Shipping options and costs will be displayed at checkout and may vary depending on your order weight, destination, and chosen service. Some common options may include:

  • Standard Shipping: This is our most economical option, with delivery within 5 for most locations.
  • Expedited Shipping: For faster delivery, you can choose expedited shipping with an estimated timeframe of 2-3 day
  • Overnight Shipping: We offer overnight shipping for urgent needs, with delivery by the next business day (restrictions may apply).

International Shipping:

We currently ship to North America and Canada. International shipping costs will be calculated at checkout based on your order weight and destination. Please note that international shipments may be subject to additional customs fees or duties, which are the responsibility of the customer.

Order Tracking:

Once your order ships, you will receive a confirmation email with a tracking number. You can use this number to track the progress of your delivery on the carrier's website.

Free Shipping:

We offer free standard shipping on orders over [minimum amount] within the contiguous United States. This offer is subject to change, so please check our website or current promotions for details.

Delivery Times:

The estimated delivery times listed above are after your order has been processed. Please note that these are estimates and actual delivery times may vary depending on factors beyond our control, such as weather or carrier delays.

Returns and Exchanges:

For information on our return and exchange policy, please visit our Returns & Exchanges page 

Contact Us:

If you have any questions about our shipping policy, please don't hesitate to contact us by email at [info@xtracta.net] or by phone at [1(202)-812-8908].

Thank you for choosing Xtracta Skincare!